The VP of Operations is a key position to drive the company’s Operational Engine. The right candidate must be able to design the operational strategy, oversee its execution, and provide the leadership and coaching for the team to consistently deliver outstanding results.
VP of Operations
Valencia
Full-time
Permanent employee
Fourvenues
What You'll Be Doing
Operational Ownership
Own and scale all operational areas across the company:
- Post-sales operations & support optimisation
- Implementations (festivals, POS, phased rollouts)
- Data & Business Intelligence
- Procurement (internal & hardware resale)
- Finance operations (KPIs, margins, cost control)
- Tech integrations
- Internal operations
- Act as the main owner of end-to-end operational performance.
Process, KPIs & Data
- Design, implement and own company-wide operational KPIs.
- Ensure reliable, timely and actionable data for decision-making.
- Work closely with the Data team to build scalable reporting models.
- Identify inefficiencies, misalignments and bottlenecks across teams and countries.
Team and Culture
- Lead, coach and develop the different teams within Operations
- Define and implement the optimal structure for each area
- Recruit and train key and specialised talent when needed
- Foster a high performing culture that combines clear expectations with encouragement and coaching
Cross-Functional Leadership
- Ensure alignment across Product, Tech, Sales, Post-sales, Marketing and Finance.
- Coordinate international operations, ensuring consistency while allowing local adaptation.
- Act as a unifying layer between strategy and execution.
Strategic Support & Growth
- Identify and validate new business opportunities.
- Support strategic projects with key clients requiring complex, phased implementations.
- Participate in strategic decision-making with strong ownership mindset.
Reporting & Decision-Making
- Reports directly to the CEO
- Full ownership over operations, with validation on high-impact decisions.
- Strong autonomy with accountability for outcomes.
Your profile
- Senior experience in Operations / Business Operations in SaaS B2B.
- Strong analytical mindset with hands-on data & KPI ownership.
- Proven experience designing processes from scratch and scaling them.
- Strong business acumen and understanding of SaaS economics.
- Ability to lead, coach and develop multiple small teams with limited middle management.
We value
- Experience in multi-country or international environments.
- Background close to ticketing, events, POS or high-volume transaction businesses.
- Experience scaling operations in high-growth environments.
- Focused on creating a high performing culture grounded in collaboration, ownership, and continuous improvement.
- Strong ability to lead the pragmatic adoption of AI across operational workflows, integrating automation and AI-driven tools into day-to-day processes to improve efficiency, visibility, decision-making, and operational scalability where they create tangible business impact.
Personal Skills
- Proactivity to anticipate needs and act autonomously
- Flexibility and adaptability in dynamic environments
- Collaborative spirit and ability to work effectively as part of a team.
- Growth mindset and initiative to propose improvements and innovative solutions
- Excellent organizational and planning skills in fast-paced environments
- Fluent in English. Other languages are a plus.
- Ability to influence C-level clients and partners
Why us?
- Competitive compensation aligned with the role and level of responsibility.
- Annual bonus and incentive plan linked to Fourvenues’ global growth and the achievement of company-wide, individual and team objectives.
- Hybrid and flexible working model, built on trust, accountability, and measurable impact.
- Global growth environment, with direct influence on international expansion and strategic business decisions.
- Leadership and professional development programmes offering continuous learning opportunities.
- Culture of wellbeing and high performance, including private health insurance, additional vacation days, and modern offices designed for collaboration.
- High-impact internal experiences and events that strengthen cohesion, professional growth, and a strong sense of belonging.
- Language classes and flexible benefits tailored to your personal and professional needs.
- Real opportunity to make an impact, driving the transformation of a scaling project into an international benchmark within its industry.
Chi siamo
Fourvenues è l’azienda B2B che sta guidando la trasformazione digitale dell’industria della nightlife. Operiamo in un mercato globale dal valore superiore ai 100 miliardi di dollari, che comprende nightclub, festival, beach club, promoter di eventi e bar.
Questa crescita ci ha portato a essere riconosciuti come la terza azienda a più rapida crescita in Spagna nel 2026, a conferma della solidità del nostro modello e dell’impatto che stiamo generando nel settore.
La nostra visione è chiara: diventare il sistema operativo dell’industria, con una forte componente finanziaria e un modello di software verticale as a service (vSaaS) che permetta ai nostri clienti di raggiungere i propri obiettivi. Il loro successo è anche il nostro.
In soli tre anni, abbiamo moltiplicato i nostri ricavi per 20, e siamo solo all’inizio. Il nostro obiettivo è crescere almeno del 100% ogni anno, costruendo un ambiente in cui impegno, standard elevati e curiosità costante siano imprescindibili. Qui, l’eccellenza non è un’opzione: è lo standard.
Negli ultimi due anni, Fourvenues ha raccolto 11 milioni di euro da investitori statunitensi di primo livello, tra cui Base10 Partners (Notion, Figma, Instacart) e FJ Labs (Stripe, Airbnb, Rappi). Questo investimento alimenta la nostra ambiziosa strategia di crescita e rafforza il nostro impegno nell’espansione negli Stati Uniti attraverso un prodotto all’avanguardia e ad alte prestazioni.
In Fourvenues cresciamo in modo ambizioso, mantenendo allo stesso tempo una rigorosa disciplina sui fondamentali economici e una visione di lungo periodo. Non stiamo solo costruendo rapidamente, ma anche in modo sostenibile, assicurandoci che ogni passo avanti sia supportato da basi solide. Il nostro obiettivo è diventare la piattaforma leader dell’industria della nightlife, costruendo allo stesso tempo un’azienda destinata a durare.
Abbiamo il privilegio di collaborare con alcuni dei nomi più riconosciuti del settore, tra cui Group FIVE (Pacha), The Night League (UNVRS, Hï Ibiza, Ushuaia Ibiza), RDG (MILA, Casa Neos), Mayan Warrior, BRESH, Cova Santa, BCM, Blackworks, Sonorama Medellín e Opium, tra gli altri. Inoltre, continuiamo a siglare nuove partnership ogni mese, affrontando nuove sfide che ci spingono a mantenere un livello di servizio eccezionale.
Se sei in una fase della tua carriera in cui vuoi generare un impatto concreto, esprimere tutto il tuo potenziale ed entrare a far parte di un’azienda in forte espansione, questo è il posto giusto per te.
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